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YOU WERE LOOKING FOR :Turning Lost Customers into Gold by Joan K Cannie

Essays 151 - 173

L.L. Bean Memo to Customer Service, Poster, and Speech

be in contact with customers by telephone, Internet, email and "snail mail," with the most common forms of initial contact being b...

4 Articles on Purchase and Inventory Control Management Reviewed

or a cheaper alterative will do the same job. This is the way of controlling spending, but to management costs and spendin...

Fakhrawi Bookshop in Bahrain's Marketing

business in Chapter 1, and Chapter 2 examines the companys external environment. This includes the political and technological en...

New Home Loan Program and Countrywide Financial

a potential customer may be evaluating how much mortgage s/he can afford. Available calculators target individuals seeking to con...

Male Historians and the Challenges of Women's History

social relations formed by them impinged on the lives of Renaissance women in different ways according to their different position...

Enhancing Customer Value

paper we will be applying the theory to a supposed service company that is a strategic business unit of a larger company. 3. Anal...

Dell Computer and a Change in Culture

success include: * Effective internal communication * Efficient business processes * Employee training * Employee motivation * Pos...

Developing and Maintaining Customer Relationships Through Direct Marketing

Direct marketing must be fulfilling many goals as this s an area of rapid growth. This is one form of advertising that is easy to ...

Total Quality Management and Customer Service

First, customers want quality and theyll pay what they think is fair value to obtain it. This is a basic premise of any type of ma...

Best E-Business Practices and Policies

information for the purpose of making a purchase. The best and most successful Internet businesses offer only high-quality produc...

The Batch System and Allied Corporation

noted that these systems had small lot sizes, low levels of automation, general purpose machinery and low control of production (H...

Joan of Arc and Changing Attitudes

was not the powerful religion that it would be. In fact, it is often cited that she was not unfamiliar with fairies, an element th...

Dr. Sandra M. Finch's Dental Practice and Customers Role, Satisfaction, and Retention

returned, follow-up assessments must be made as to why the patient decided against returning. Was it dissatisfaction with the proc...

Gender and inequality

The correlation between social and economic power and the perception of gender is something which has been addressed by various hi...

Interpretations of the Life and Crusade of Joan of Arc

precious little thanks she got as an eighteen-year-old in fulfilling it" (george.html). However, Graham (2002) indicates that the ...

Target Marketing Methodology

illnesses; but the actual customer will be the medical clinics, doctors or hospitals that would need this technology in diagnosing...

A Review of the Article Fasting Girls The Emerging Ideal Of Slenderness In American Culture

of sexual content gives children the wrong impression with regard to morals and values. Indeed, it can readily be argued how the ...

Life and Achievements of St. Joan of Arc

Joan was distinctive at even a very early age in that she was purported to hear the voices of St. Michael, St. Catherine,...

Two Studies of Information Technology

gratification and for some purchases the inability to see and feel what they are. These different elements are seen as reassuring ...

Hotel Industry and the Value of Efficient Customer Service

a guest that is tired, wants to book in, the reception em,ployees are talking to each other and slow to respond and then when the ...

Customer Service Orientation in the Healthcare Industry

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

Culinary Arts and Customer Service

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

Management Theory in Good as Gold

A 5 page analysis of Good as Gold as it relates to management, Author Joseph Heller presents Bruce Gold, a committe member that ...