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been recognized for it. The authors found that at each, culture was as an important aspect of business process management as was ...

services, in general. Interestingly, the service sector is the fastest growing sector worldwide. It is the vast diversity of this ...

e-banking the banks are merely moving the technology to the customer level. However, these are very different systems and need to ...

whole. This is a company that was formed as the result of a merger between American Television & Communications Corp, the cable te...

feet. Many of the people of the world have skin the same color as Barbies, but most do not. To a child in rural China, downtown ...

argue that advocates of merged organizations have not achieved the success they expected. In each case, the form that the hospital...

stated above, public service is a function that in most areas is just "there," existing to serve the people who have given the gov...

heroism and bravery, there is no feeling that he is bragging or presenting the Sterett crew of entirely composed of heroes. Rather...

libraries come complete with materials, but, more importantly, they offer staff who are there to tutor children and young adults ...

e-commerce, this is as high as 91% in the UK and 95% in the US (Hobley, 2001). This demonstrates a massive growth in the use of th...

same basic framework. If specific fees are determined contractually and the HMO remains solvent, then there is little risk associ...

debt while meeting operational overhead expenses. As the federal government seeks to gain the benefits of increasing qualit...

one needs the combination of power and government in order to enact any level of civil service politics; however, it can also be c...

In seven pages this paper examines the financial services' market in the United Kingdom in a consideration of purchase types, purc...

actually felt the building shake, for example, are at the most risk for the disorder (2001). At the same time, one psychologist cl...

In eight pages the delivery of human care services are examined in terms of decision making, organizational structures, resource a...

In ten pages this paper discuses the differences between the way customers may view customer service and organizational perspectiv...

work. That idea may now be articulated in a sophisticated professional language with phrases derived from differential diagnosis ...

This research paper addresses problems that can arise in the regulation of the on-line financial services industry. The author fo...

In ten pages this paper examines how internal customer service was increased through shared business services applications at Alli...

fiber-optic backbone network connecting three advanced SuperPOP Internet Data Centers in New York, Santa Clara and London" (Globix...

a component of DSS has led to the development of a general framework for the integration of both DSS and software agents. These r...

its base of subscribers for its services. Overall, as the Internet becomes the means of shopping for many consumers, Intern...

began as a seasonal offering, but they proved so popular have become available all year around and special occasions are catered f...

most part, peer groups are formed out of a similarity in interests and personality behavior. This clearly explains the reasons wh...

of organizational effectiveness (Byrne, 1992; Gagne, 1983; Lowe and Masseo, 1986 cited in Emery, Summers and Surak, 1996). TQM foc...

and ties are the rule. The rules were relaxed for a short time in the nineties but management believes they were lowering their st...

or has been found floating in the water for example. Local first aid squads are often dispatched by the police departments and ...

even through government agencies (Visiting Nurse Association-Omaha/Southeast Nebraska, 2002). Various programs and services are sp...

In this context, both approaches have relevance to social psychology within social work. The most commonly used is cognitiv...